Refund policy

Refund policy

90-Day Satisfaction Guarantee:
If you're not completely satisfied with your purchase, you may request a return or exchange within 90 days of receiving your order. 

Eligibility Criteria:

  • Items must be unused, unworn, and in their original packaging.

  • Returns must be initiated within 30 days of delivery.

  • Proof of purchase is required.

Return Process:

  • Contact our customer support at support@maleeo.com

  • Our team will provide you with return instructions and the appropriate return address.

  • Once we receive and inspect the returned item(s), we will process your refund or exchange.

Refunds:

  • Refunds will be issued to the original payment method.

  • Please allow 5–7 business days for the refund to reflect in your account.

Exchanges:

  • Exchanges are subject to product availability.

  • If the desired item is out of stock, a refund will be issued instead.

Return Shipping Costs:
Please note that the customer is responsible for paying the return shipping label/costs.

Damaged or Defective Items:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong ite,, so that we can evaluate the issue and make it right.

Non-Returnable Items:

Certain items, such as gift cards and clearance items, may be non-returnable. This will be indicated on the product page.